ZAKORATerms of Service
Last updated November 13, 2026
Short version: Zakora is a tool for your business. You own your content and your contacts' data, you are responsible for how you use the tool and what you promise people, and you follow Instagram's and other platforms' rules.
1. Agreement
These terms are between you and Zakora AI ("Zakora", "we", "us"), Florida, USA. By creating an account or using zakora.ai or app.zakora.ai (the "Service") you agree to them. If you use Zakora for a business, you agree on behalf of that business and confirm you can do so. You must be at least 18.
2. The Service
Zakora provides software to answer and organize messages, manage leads, handle support and payments from connected apps, and related features. Features may change as we improve the Service. Some features are marked early access or coming soon and may not be available yet.
3. Your account
Keep your login secure and tell us right away about any unauthorized use. You are responsible for what happens in your workspace, including the actions of team members you invite.
4. Connected platforms
When you connect Instagram, Whop or other services, you authorize Zakora to access them on your behalf, and you must follow their terms (including Meta's Platform Terms and Instagram's Community Guidelines). Those platforms can change or limit access at any time; we are not responsible for their availability or decisions about your accounts.
5. AI features
AI drafts, summaries, scores and automated replies can be wrong. You are responsible for reviewing what is sent from your account and for the automations you turn on. Do not use Zakora to make promises of results, income or returns that you cannot back up, or for any regulated advice you are not licensed to give.
6. Acceptable use
You will not use Zakora to send spam or unsolicited messages, message people who have not contacted you where platform rules require it, deceive or harass anyone, collect data you have no right to, break any law (including consumer protection, privacy and marketing laws), or interfere with or reverse engineer the Service. We may suspend accounts that put people, platforms or the Service at risk.
7. Your data
You own the content and data you and your contacts put into Zakora ("Customer Data"). You give us permission to process it only to provide and secure the Service, as described in our Privacy Policy. For your contacts' personal data, you are the controller and we are your processor. You are responsible for having a lawful basis and a privacy notice for your contacts. You can export or delete your data, and we delete it after your account closes as described in the Privacy Policy.
8. Fees
Paid plans are billed in advance each month (or year) and renew automatically until you cancel. You can cancel anytime; cancellation takes effect at the end of the current period. Fees are non-refundable except where the law requires otherwise or we say so in writing. We may change prices with at least 30 days' notice before your next renewal. You are responsible for applicable taxes.
9. Our property
Zakora, its software, design and brand belong to us. We give you a limited, non-exclusive, non-transferable right to use the Service while your account is active. If you send us feedback, we can use it without obligation.
10. Ending your account
You can close your account at any time. We may suspend or end access if you break these terms or do not pay, or if required by law or a platform. Sections that by their nature should survive (such as ownership, disclaimers, limits of liability and disputes) continue after termination.
11. Disclaimers
The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not promise any business results, uninterrupted service or that messages will always be delivered.
12. Limit of liability
To the extent the law allows, Zakora will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.
13. Indemnity
You will defend and hold Zakora harmless from claims arising from your Customer Data, your messages and offers, your use of the Service, or your breach of these terms or the law.
14. Disputes
These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Florida, and both sides agree to that jurisdiction. Before filing a claim, contact us so we can try to resolve it informally within 30 days.
15. Changes
We may update these terms. We will post the new version here and, for significant changes, notify customers at least 15 days before they take effect. Continuing to use the Service after that means you accept the new terms.