Legal
Data Deletion
Last updated November 13, 2026
If you messaged a creator who uses Zakora
Email admin@zakora.ai with the subject "Delete my data" and include your Instagram username (and the email you used, if you bought something or filled in a form). Tell us which account you messaged if you know it.
We delete your messages, comments, contact record, notes, form answers and support tickets within 30 days and confirm by email. Purchase records that a business must keep for tax or legal reasons may be kept for the time the law requires, without being used for anything else.
If you are a Zakora customer
- Disconnect Instagram: in the app, go to Settings and click Disconnect next to Instagram. Your access token is deleted immediately. You can also remove Zakora in your Facebook settings under Business Integrations.
- Delete a contact's data: Settings, then "Delete someone's data", and enter their email or Instagram username.
- Close your account: email admin@zakora.ai from your account email. We delete your workspace data within 30 days, except records we must keep by law.
Questions
admin@zakora.ai. See also our Privacy Policy.